My passenger rating is super low and I can’t understand why

I was recently told by an Uber driver that he almost refused me because my passenger rating was so low (4.27). Before today, I had no idea that passenger ratings even existed because I don’t take Ubers very often. I checked and apparently I have gotten three one star ratings. I’m confused because I’m a fairly reserved and non confrontational person; I usually just sit there, talk only if the driver starts a conversation and say thank you at the end of the trip. I don’t think I smell bad or anything like that either. The one thing I can think of is that I sometimes drink tea from a thermos in the car, and looking back, I haven’t always asked if that was okay beforehand. Could that be deserving of a 1 star review?

I was recently told by an Uber driver that he almost refused me because my passenger rating was so low (4.27). Before today, I had no idea that passenger ratings even existed because I don’t take Ubers very often. I checked and apparently I have gotten three one star ratings. I’m confused because I’m a fairly reserved and non confrontational person; I usually just sit there, talk only if the driver starts a conversation and say thank you at the end of the trip. I don’t think I smell bad or anything like that either. The one thing I can think of is that I sometimes drink tea from a thermos in the car, and looking back, I haven’t always asked if that was okay beforehand. Could that be deserving of a 1 star review?