Rando post about substitutions

*ding

Customer: Can I get a Summer Berry Lemonade?

Me: Sure, what size can we getcha?

Customer: Make it a Venti

Me: Oh I just hear we are out of stock on the poppin' pearls that go in the drink, it won't alter the drink too much and be full of flavor

Customer: *scoffs Nevermind then - give me a tall chocolate cream cold brew then

....it never seems not to amaze me how people do a total 360 if we don't have an ingredient to make the order happen to its original, white mochas all of a sudden for refreshers, we had no time to prep any sweet cream cold foam and a customer ordered a black pike instead....amazing....