Legal advice

Back in August 2022, ex got locked out of the apartment and thought it was easier to break the door to get inside instead of calling a locksmith. We notified both the landlord and building manager that we have a broken door and need to be replaced. The apartment didn’t have any spare doors and the building manager didn’t know what to do and said take our time to find a door. We got people to measure the door just for no replacement fast for and it is September 2023 and there is a new building manager and said since we don’t have a door yet they will start legal actions. What does this mean? I mean like landlord and myself is trying to get a door but no luck getting it yet. Any advice or thoughts?