Joyabuy Order to Ship Experience Thread
been really busy at work - sorry for the late update - re-summarising the post.
I ended up buying 8 items, shipped 7 as I didn't want to wait for another one to arrive.
in general (based on my experience mid June to end of June 2024 and I tried to be as objective as I can.
- Order fulfilled -> Purchased: 1 to 2 days
- Purchased -> Sent: Depends on the seller.
- Sent -> Received in warehouse: 3-3 days.
- Warehouse -> QC taken: few hours to 3 days.
- QC taken -> Stored warehouse: few hour to 3 days
- Shipping Calculation: 4 days
- Once shipping is paid, got tracking number after 2 days.
How long to arrive from shipping; this depends on your shipping line and country, so no point in asking these kind of questions or measure Joyabuy against these. I haven't received it yet either.
Positives
- Majority of order to purchase was within 1 day. 2 day max.
- no brand restriction
- 5.6kg shipping costs to Australia was similar to what I paid with Superbuy on the same shipping line (after the coupon)
Negatives
- Charges for shipping fee for weidan orders even when the weidan says free shipping. I have escalated this, and advised this is too complicated to fix at the moment. If you only have one, yeh whatever. if you have 10, might want to use another agent.
- Slow refund on cancelling order even as account credit.
- Once you request haul, shipping is estimated and then they calculate the shipping again, which took the longest out of this whole process i.e. 4 days (and price is ~10% higher than initially estimated)
- Insurance isn't free although the banner claims like it is. Its only for certain shipping line which I wasn't even offfered to use. All of my shipping lines did not have "free insurance"
