Was Linger always this bad?

We went to Linger recently, I don’t think I’ve had worse service in my life. 10+ minutes with empty drinks before I was able to flag someone down. Ordered 3 items of food, they all showed up separately about 10 minutes apart. I’ve always heard good things about Linger, I just don’t get it. The food was ok, the service was horrible, nothing sticks out as to why it’s so popular. 1/10, never again.