Can someone help me understand?

I’ve been seeing and responding to posts and comments that sometimes use the main characters as examples to discuss other characters, which is normal because the main character is the focal point of the story. But I don’t understand why people keep misunderstanding these posts or comments, thinking they’re saying Minho isn’t good or that Kitty is a bad person, deserves hate, etc., when the comment or post didn’t say that or isn’t even related to it. The main characters also have flaws, so isn’t it natural to use them when talking about other characters' flaws?

So, can someone help me understand? 🙏🏾