Uber Eats: Businesses..... are you guys actually making a profit?
Hey guys,
I am in Sydney, Australia.
I am posting on behalf of a friend, he owns his own made to order cake business but is now looking at mass producing cakes and selling them on platforms such uber eats.
But he is doing it alone, he is scared that dodgy customers will ask for a refund and apparently uber eats is quite generous with giving refunds even though the order may be right or the delivery driver is careless with the cake even though he will make sure the cake is secured while in transit.
Few questions:
He is scared that he will not make a profit as dodgy customers will ask for a refund, uber eats fees are high etc...... because his cakes are made to order if someone orders it through his website
I heard some businesses HATE uber eats but need to be on there for advertising and sales purposes and to be in the game even though they don't want to be on the platform?
please give any insights on how good or bad it is right now?