Licenced Seat malfunction

Today I encountered one of the most frustrating bugs. I updated Propresenter to it's latest version as of today February 23 during Sunday morning during setup and practice before the service and installed the update. After I relaunched propresenter and the bug started for some reason it said my license expired and that I needed to renew obviously weirded out I went to the website of renewed vision to check why it showed that error I checked the dashboard it showed our device (2024 iMac) as active which was the device I was currently running propresenter on, no other devices were using the seat. I tried deactivating the seat and reactivating it and it worked but the suddenly during service the bibles I had installed on main device disappeared. I tried restarting the app and the ln it kicked my device out and showed it as not registered and the device wasn't logged in to our propresenter account I have tried restarting the Mac and deactivating the Mac from the propresenter dashboard. So far not much has been done to fix it and support is not useful it's really hard to find a solution. Have any of you encountered this, is there a trick or fix? Ask for more details if necessary. Update this is what it shows. and our purchased bibles are not showing at all and show as taken

https://preview.redd.it/qxq6tp65j7me1.png?width=4480&format=png&auto=webp&s=40a79b109a11f37e773868d43643413dc504c1e4

https://preview.redd.it/ex3svda6j7me1.png?width=4480&format=png&auto=webp&s=9c60922f960f0d35aca95ffbd99443559c1140ed