Why there's no changes?

Well, I'm not an older player, but I've noticed that the game hasn't changed much over the years. For example, the multiplayer, which is a terrible experience (if not the worst I've seen). Why is this? Do the devs not care about what the community asks for? Or is it that the community doesn't communicate with the devs to make them aware of these issues?

P.S. Let's do like the League of Legends community and flood the devs' feed to get the changes.