UPS Tried to steal this laptop from me
First question, was this a good deal? After rebate, $980.00 USD.
🚨STORY🚨:
Was supposed to have delivered yesterday, with a signature, but driver said it was signed in my name when obviously no one was home at my apartment. It came with a keyboard also in the shipment, that was delivered into the parcel locker, but no signs of the laptop itself.
I frantically checked with my apartment management office and they told me UPS never came and delivered anything, and they were there all day. At this point im panicking and in a blame mode not trusting anyone. I call UPS 5 times and they were all folks with a heavy accent and useless.
I finally get someone that actually routes my inquiry to the local dispatch, and the driver. I am told that the driver forgot to deliver it and will come back later to deliver it. An hour later, I get a notification that a delivery was made for me. I rush down 5-10 minutes after the delivery, and lockers are empty. I check the camera for when packages are scanned through luxerone, and the typical barcode scanned picture is instead, a brown ups shirt hiding from the camera. This has me fuming and sure that the driver was a thief. To make matters worse, the photo taken has him leaning towards the lockers that you get assigned, but he marked it delivered to the locker open room on the other side.
I contact Luxerone who then tell me after reviewing the footage, the driver made a false delivery. I call UPS and raise hell, and get contacted directly by the route supervisor and the driver. I tell them about all the evidence I have and the driver starts shivering and saying he might’ve mistakenly put it somewhere and might have dropped it off with property management, where I then tell him I talked to them all evening and they never saw any UPS driver. He then says he’ll come by again to check 12:30 PM (today) and give me a call directly.
He proceeds to call me today, and says he checked with the property manager and he might’ve delivered it under the wrong name, and tells me they will open all the lockers to audit for my package, but only when I’m there. I’m at work, so I rush home and 10 minutes later, I see the package delivered to my locker.
First question, was this a good deal? After rebate, $980.00 USD.
🚨STORY🚨:
Was supposed to have delivered yesterday, with a signature, but driver said it was signed in my name when obviously no one was home at my apartment. It came with a keyboard also in the shipment, that was delivered into the parcel locker, but no signs of the laptop itself.
I frantically checked with my apartment management office and they told me UPS never came and delivered anything, and they were there all day. At this point im panicking and in a blame mode not trusting anyone. I call UPS 5 times and they were all folks with a heavy accent and useless.
I finally get someone that actually routes my inquiry to the local dispatch, and the driver. I am told that the driver forgot to deliver it and will come back later to deliver it. An hour later, I get a notification that a delivery was made for me. I rush down 5-10 minutes after the delivery, and lockers are empty. I check the camera for when packages are scanned through luxerone, and the typical barcode scanned picture is instead, a brown ups shirt hiding from the camera. This has me fuming and sure that the driver was a thief. To make matters worse, the photo taken has him leaning towards the lockers that you get assigned, but he marked it delivered to the locker open room on the other side.
I contact Luxerone who then tell me after reviewing the footage, the driver made a false delivery. I call UPS and raise hell, and get contacted directly by the route supervisor and the driver. I tell them about all the evidence I have and the driver starts shivering and saying he might’ve mistakenly put it somewhere and might have dropped it off with property management, where I then tell him I talked to them all evening and they never saw any UPS driver. He then says he’ll come by again to check 12:30 PM (today) and give me a call directly.
He proceeds to call me today, and says he checked with the property manager and he might’ve delivered it under the wrong name, and tells me they will open all the lockers to audit for my package, but only when I’m there. I’m at work, so I rush home and 10 minutes later, I see the package delivered to my locker.