Deactivated before my first order?

I was deactivated 4 years ago because I was letting my brother use my account. He had his name on it under my dasher account. I finally sent an appeal in after 4 years 3 days ago, and was about to start dashing today for the first time in 4 years and it told me I was deactivated again for “your Dasher account has been deactivated because your account shared personal information with another previously created account. As you were previously notified, this violates your Independent Contractor Agreement (ICA) and the Platform Access Policy (PAP).” I sent an appeal in just now saying I was not able to change the name on the account for some reason..as that is the only thing that was remained the same from previous time, and that before I could even do one order I was deactivated again. I do not understand how this is possible. Am I supposed to call in to change my name on the app? Why didn’t they send an email and remind to fix this issue and just go straight to deactivation before I could even do one order??

It says it is fraud but I did not even do anything this time and then bam I’m deactivated. Could it be because my brothers name was still on it?? Do you think there’s a chance I could be reactivated to fix this?