did I just buy a brick?

new P1S user. My SO set up the machine and connected and everything. So I turn on the machine, open bambu studio, and there is nothing? what? why?

I can ping the machine. But entering the ip/access code does nothing.

One of the big selling points of this thing was network connectivity jeez. I find very little docs on how to troubleshoot. Wireshark has some msgs with things like DevBind.bambu.com: occupied\r\n coming on port 1900...

Does this mean only ever one account? Will putting it into LAN only mode fix it?