Mall delivery

Had a weird one today. Delivered a package to Century City mall at 9 am. It was terrible finding the location as they only provided the number of the leased space and not the actual name of the store. Spent 20 minutes like a 🤡 looking for the location. Called support and they’re like “did you contact the customer?” Yeah. No answer the 5 times I called. Miraculously they were able to get them through. Once again customer was vague with description and did not mention name of place until asked repeatedly.

Needless to say, Amazon will f you with no lube no matter what time of day. Why can’t these people order to a locker… or at-least write the name of the storefront on the description.